Channels
X automation for replies, mentions and DMs
People ask where to buy in the replies under your posts. Socavi reads the replies, mentions and DMs on your X account, answers them, and turns the buyers into leads.
What it handles
- Replies and mentions with your keyword, answered in public.
- A DM to the person who asked, when their settings accept one.
- DMs to your account, answered by the AI agent.
- Every lead scored and pushed to your CRM.
How fast
X doesn't push replies and DMs to apps the way Instagram does, so Socavi checks your account every 10 minutes. A question under your post is answered in minutes, not the next morning.
A reply under your post is a raised hand. Answer it.
Plain text, by design
X DMs have no buttons, so a menu becomes numbered options the person answers with a number. It is the same workflow you run on other channels, written for the way X works.
Setup
- Open Integrations and choose X.
- Sign in with X and approve Socavi.
- Pick a keyword workflow for your posts.
- Ask a friend to reply to a post with the keyword.
Questions
- Can Socavi DM everyone who replies to my post?
- Only people whose X settings accept DMs from you. Everyone else gets a public reply with the next step.
- How quickly does it answer?
- Within 10 minutes. X has no instant feed of replies and DMs for apps like Socavi, so it checks your account on a schedule.
- Can it post for me too?
- Yes. Schedule posts to X from the same place as your Instagram, Facebook and LinkedIn posts.
- Why does X show a warning when I connect?
- X shows it for every app that can read and send DMs. It is X's standard notice, not something specific to Socavi.