Channels
Threads automation: every reply answered
Threads posts pull real conversation, and buyers ask their questions in the replies. Socavi reads every reply on your posts, answers in the thread, and captures the person as a lead.
What it handles
- Replies on your posts, read and matched to your keywords.
- A public answer from the AI agent, in your tone.
- The lead, captured with their question attached.
- The next step as a link: book, buy, or continue on WhatsApp or Instagram.
Why public replies
Threads has no messaging API for businesses, so the conversation happens where Threads allows it: in the replies. That is not a weakness. A good public answer sells to everyone else reading the thread, and a link takes the serious buyer somewhere private.
One good answer in the replies sells to everyone who reads it.
Setup
- Open Integrations, choose Threads and sign in.
- Pick the keywords to watch.
- Choose what the agent says and where it sends people.
- Post, then reply from another account to test it.
Questions
- Can Socavi DM people on Threads?
- No. Threads has no messaging API for businesses, so Socavi answers in the replies and links people to a channel where you can talk privately.
- Which replies get answered?
- The ones that match your keywords. You decide what counts as a buying signal, and everything else is left alone.
- Is the person saved as a lead?
- Yes. Their handle and question are captured, scored and pushed to your CRM like a lead from any other channel.