Channels
An AI Chatbot for your website that sells
Most visitors leave without asking the question that would have made them buy. Socavi's AI Chatbot asks it for them. It answers from your own knowledge, qualifies the visitor and books the meeting while they're still on the page.
What it does
- Answers from your knowledge: your website, FAQs and documents, not a generic script.
- Qualifies with the questions you would ask, then collects a name, email or phone number.
- Books the meeting in your calendar without sending the visitor anywhere else.
- Hands over to a person when the visitor asks, in the same Inbox as every other channel.
One line of code
Copy the snippet from Socavi and paste it into your site. It works on any site that lets you add a script: WordPress, Shopify, Webflow, Wix, Squarespace or your own code. Set the colours, the greeting and the questions it asks under Create, and every page of your site has a sales agent.
A contact form waits for the visitor. A chatbot asks them a question.
The same agent, everywhere
The chatbot is the same AI agent that answers your Instagram, WhatsApp and phone calls, with the same knowledge, tone and rules. A visitor who chats on your site today and messages you on WhatsApp next week is one customer with one history, not two strangers.
Setup
- Add your business and knowledge in Socavi.
- Style the chatbot and choose its questions under Create, AI Chatbot.
- Paste the snippet into your site.
- Open your site and ask it something a customer would.
Questions
- Will the chatbot make things up?
- It answers from the knowledge you give it: your site, FAQs and documents. When it doesn't know, it says so and offers a person.
- Do I need a developer to install it?
- No. If you can paste one line into your site's settings, you can install it. It works on WordPress, Shopify, Webflow, Wix, Squarespace and hand-built sites.
- Where do the conversations go?
- Into the Inbox, with the visitor's details and lead score, next to your WhatsApp and Instagram threads. You can take over any chat with one click.
- How is it different from live chat?
- Live chat needs someone online. The AI Chatbot answers at any hour, in the visitor's language, and only brings you in when a person is worth your time.